1. Why set up a user account?
Creating a user account can offer you multiple benefits including increased security, fast and easy checkout, save addresses and payment methods, create wish lists, conveniently monitor your order status and, if necessary, make amendments or cancel orders before they are dispatched.
On top of these benefits, it will also give you the opportunity to subscribe to our newsletter and take advantage of future discounts and special offers.
2. How can I set up an account?
There are two ways to set up an account on our website;
1. At any stage on the website select the "Register" link in the top right corner of the web page and follow the instructions to create a new customer account.
2. Once you have found the items you are looking for and have decided to go ahead with your order, the first part of the checkout process will be to select your Checkout Method. At this stage you will have the option to either continue as a Guest or Login/Register a customer account. At this point please select to register a customer account.
3. How can I change my details?
You can change most of your personal details through your user account. Simply login to your account and choose either Account Settings, Addresses or Payment Methods, depending on what you would like to amend.
Account Settings - Name, email address, password, phone number.
Addresses - Amend/Create a list of address for either billing or delivery.
Payment Method - Save preferred payment details for a quicker and easier checkout process.
4. How can I recover my password?
Your password remains secret and we would not be able to tell you what it is. However, if you have forgotten your password, you can reset it by clicking “Sign In” in the top right hand corner of the website. Click the “Forgot your password?” link, enter your email address and you will receive an email with a link to reset your password.
Should you experience any further issues or queries, please do not hesitate to contact us.